c7ccc Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how c7ccc collects, uses, and protects your information.
Introduction and Scope
c7ccc ("we", "us", or "the platform") is an online gaming service provider operating for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you visit or use our website c7ccc.cam.
By using our services, you acknowledge that you have read this Privacy Policy and have agreed to its terms. If you have any questions or concerns, please contact our support team.
If this policy is changed, we will publish a notice on the portal. Continued use of the service after a new policy is published will be considered acceptance of the updated terms.
What Information We Collect
The following types of information may be collected when you register with c7ccc or use our services:
2.1 Information You Provide Directly
- Identity Information: Full name, date of birth, and national ID number (where applicable).
- Contact Information: Email address and mobile number.
- Account Information: Username and password (encrypted).
- Financial Information: bKash, Nagad, Rocket, or Upay account numbers — for transaction processing purposes only.
- Identity Verification Information: Photos of national ID card or passport where applicable.
2.2 Automatically Collected Information
- Device Information: IP address, device type, operating system, and browser details.
- Usage Information: Pages visited, game play history, session duration, and click patterns.
- Cookies and Similar Technologies: Session cookies, persistent cookies, and web beacons.
- Transaction Logs: Deposit and withdrawal history, amounts, and timestamps.
2.3 Information Received from Third Parties
Relevant information may be received from payment processors (bKash, Nagad, Rocket, Upay) and fraud prevention service providers.
Purpose of Information Use
c7ccc uses the collected information for the following legitimate purposes:
- Account Management: To handle registration, identity verification, login, and account security.
- Service Delivery: To operate gaming services, cricket betting, live casino, and slot games smoothly.
- Transaction Processing: To process deposit and withdrawal requests. Note that the minimum deposit is ৳200 and the minimum withdrawal is ৳500.
- Customer Support: To resolve your issues through 24/7 Bengali live chat support.
- Security and Fraud Prevention: To take effective measures against unauthorized access, fraud, and money laundering.
- Promotional Communications: To inform you about bonuses, offers, and updates, subject to your consent.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyze user experience and improve the quality of the platform.
Your information is never sold. c7ccc uses your data only for the purposes described above and in the circumstances outlined in this policy.
Information Disclosure and Sharing
c7ccc is very cautious about sharing your personal information with third parties. We may disclose information in the following circumstances:
4.1 Service Provider Partners
Information is shared with payment processors (bKash, Nagad, Rocket, Upay), game software providers, cloud storage providers, and data analytics companies only to the extent necessary to deliver our services. These partners are contractually obligated to uphold our privacy standards.
4.2 Legal Obligations
Information may be disclosed where there is a court order, a request from law enforcement, or an applicable legal obligation. In such cases, we will provide only the minimum information necessary.
4.3 Protective Purposes
Information may be shared with relevant authorities to prevent fraud, deception, or other unlawful activities.
4.4 Business Restructuring
In the event of a company merger, acquisition, or restructuring, user information may be transferred to the new entity, though the terms of this policy will continue to apply.
Explicitly stated: We do not sell your information to advertisers or marketing companies.
Cookies and Tracking Technologies
c7ccc uses cookies to improve your browsing experience and ensure the functionality of the site.
5.1 Essential Cookies
These cookies are essential for the basic operation of the website. They are used for session management, login verification, and security-related functions.
5.2 Functional Cookies
These cookies help remember your preferences, language settings, and information from previous sessions.
5.3 Analytics Cookies
Analytics cookies help us understand which parts of the site are used most and contribute to improving the overall quality of our services.
You can manage cookies through your browser settings, though disabling certain essential cookies may affect the functionality of the site.
Data Security Measures
c7ccc applies industry-standard technologies and practices to protect your personal information:
- SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Two-Factor Authentication: Additional verification is required for sensitive operations.
- Access Controls: Only authorized staff are given limited access to the information they need.
- Regular Security Audits: Periodic security audits are conducted to identify vulnerabilities.
- Firewall and Monitoring: Advanced firewalls and real-time monitoring systems are in place to prevent unauthorized access.
No system on the internet is 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee complete data security. You also bear partial responsibility for keeping your account information confidential.
Data Retention Period
c7ccc retains your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
- Account Information: For as long as the account remains active, and for a defined period after closure as required by law.
- Transaction Records: For the period required under applicable financial regulations.
- Communication Logs: Support-related communication records are retained as relevant.
- Technical Logs: Retained for a limited period for security purposes.
After the defined retention period, information is securely deleted or anonymized.
Your Rights and Options
As a c7ccc user, you have the following rights regarding your personal information:
- Right of Access: You may request to know what information we hold about you.
- Right of Correction: You may request correction of any inaccuracies in your information.
- Right of Deletion: In certain circumstances, you may request that your information be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
- Right to Withdraw Consent: You may withdraw consent for promotional communications at any time.
- Right to Lodge a Complaint: If you have a complaint about our data management, you may let us know through support.
To exercise any of the above rights, contact us at [email protected] or through 24/7 live chat. We will respond to your request as quickly as possible.
In some cases, fulfilling a request may not be possible due to legal obligations or legitimate interests. In such cases, we will explain the reason.
Protection of Minors
c7ccc's services are for people aged 21 and over only. We do not knowingly collect personal information from minors.
An age verification process is in place at the time of registration. If we have reasonable grounds to believe a user does not meet the age requirement, we will close that account and delete the associated information appropriately.
If you become aware that a minor has registered on our platform, please notify us immediately at [email protected].
Third-Party Services
The c7ccc platform includes services from game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. These providers have their own privacy policies.
Likewise, bKash, Nagad, Rocket, and Upay have their own data protection policies. Their own terms and conditions will apply when transacting with these providers.
c7ccc is not responsible for the data management practices of third parties. We are only accountable for data processed within our own platform.
Policy Changes and Updates
c7ccc reserves the right to update this Privacy Policy from time to time. When changes are made, the following steps will be taken:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, registered users may be notified by email.
- A notice will be displayed on the platform before important changes take effect.
Continued use of the site after changes have been made will be considered acceptance of the new policy. If you do not agree to any change, you have the right to stop using the service and close your account.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:
Visit our FAQ page for answers to many of your questions. Our Responsible Gaming page has more information about safe gaming.